Refund Policy

Beluere Refund Policy

1. Returns and Refunds

  • We want you to be completely satisfied with your purchase from Beluere. If for any reason you are not happy with your sunglasses, we offer a hassle-free return and refund policy.

2. Eligibility

  • To be eligible for a refund, your sunglasses must be returned in their original condition and packaging, including any accessories or documentation, within 30 days of the delivery date.

3. Initiating a Return

  • To initiate a return, please contact our customer service team at beluerellc@gmail.com to request a return authorization. Please include your order number and reason for return in your email.

4. Return Shipping

  • Customers are responsible for the cost of return shipping, unless the sunglasses are faulty or damaged upon receipt. We recommend using a trackable shipping service to ensure the safe return of your sunglasses.

5. Refund Process

  • Once your return is received and inspected, we will send you an email notification to confirm receipt of your returned item. If your return is approved, a refund will be processed to the original method of payment within 5 business days.

6. Refund Amount

  • The refund amount will be for the full purchase price of the sunglasses, excluding any shipping costs paid at the time of purchase. Please note that it may take additional time for the refunded amount to appear in your account, depending on your financial institution.

7. Exchanges

  • If you would like to exchange your sunglasses for a different style or color, please contact our customer service team to arrange for an exchange. Exchanges are subject to availability.

8. Damaged or Defective Items

  • If you receive damaged or defective sunglasses, please contact us immediately with photos of the damage. We will provide instructions on how to return the item for a replacement or refund at no additional cost to you.

9. Contact Information

  • If you have any questions or concerns about our refund policy, please don't hesitate to contact us at beluerellc@gmail.com

By making a purchase on our website, you agree to abide by the terms outlined in our refund policy.